Our Approach to Processing Orders
At our store, we take pride in our ability to process and dispatch orders promptly. Generally, if an item is in stock, we are able to dispatch it within two business days from the time we receive your order. However, as we specialize in handcrafted items, the processing time for these special items may extend to 1-2 weeks, depending on our crafting capacity at the time of your order. Rest assured, in case of any delay, we will communicate with you via email and keep you updated about the progress of your order.
Dedication to Quality
Every order placed with us is taken seriously, and we strive to deliver all our products in their best form and quality. We appreciate your patience and understanding if any delay occurs, as our top priority is to deliver high-quality handcrafted goods that meet your expectations.
Handling and Delivery Times
Our typical handling time ranges from 1-2 business days. Once your order has been processed, delivery within the U.S. is expected to take between 1 to 5 business days, excluding weekends. You will receive a confirmation email when your order has been processed, and another notification when your order has been shipped.
Our Standard Shipping Policy
With our standard shipping option, you can expect your order to arrive within approximately 5 business days. We work hard to ensure that your order arrives in a timely manner, and we thank you for your patience during this process.
U.S. Shipping Rates
- The flat shipping rate is 5.99$.
Understanding U.S. Tax Rates
Depending on your location, a tax of 8% – 12% of the total orders may apply. We adhere to all state and federal tax regulations and will calculate your tax based on the current rates for your location.
At our store, we value our customers and their satisfaction. If, for any reason, you haven’t received your order within 5 days of receiving your shipping confirmation email, we urge you to contact us immediately. Please provide your name and order number, and we will investigate the matter promptly and keep you updated throughout the process.